Privacy Policy
Effective Date: [09/06/2025]
At Aeira, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website and services, you agree to the terms outlined below.
Information We Collect:
We may collect the following types of information:
Personal Information: Name, email address, shipping address, billing address, payment details, and phone number when you place an order or contact us.
Non-Personal Information: Browser type, device type, IP address, and browsing behavior through cookies or analytics tools.
Account Information: If you create an account, we store your login details and order history for your convenience.
How We Use Your Information:
We use the information we collect to:
Process and fulfill orders, including shipping and payment.
Communicate with you regarding your purchase, updates, or support requests.
Send you promotional emails and offers (only if you’ve opted in).
Improve our website, products, and customer experience.
Ensure compliance with legal and regulatory requirements.
Email Marketing
If you have opted in to receive marketing communications, we may send you promotional emails about our products, offers, and updates. We use Brevo as our email service provider to send and manage these communications. Your email address and name are shared with Brevo solely for this purpose.
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us at hello@drinkaeira.com. Opt-out requests are honored promptly in accordance with the CAN-SPAM Act.
SMS / Text Message Marketing
With your express consent, we may send you promotional text messages about our products, offers, and order updates. By opting in to SMS communications, you agree to receive automated marketing text messages from Aeira at the phone number provided.
- Message frequency may vary (typically up to 4 messages per month)
- Message and data rates may apply
- To opt out at any time, reply STOP to any message or contact us at hello@drinkaeira.com
- For help, reply HELP or contact us directly
Your consent to receive SMS messages is not a condition of purchase. We do not share your phone number with third parties for their own marketing purposes.
Sharing Your Information:
We do not sell or rent your personal information. We may share information with trusted third parties only in the following situations:
Service Providers: Shipping carriers, payment processors, and IT providers who help us operate our business.
Legal Requirements: When required to comply with applicable laws, regulations, or court orders.
Third-Party Tools and Tracking
We use the following third-party tools that may collect data about your visit and interactions with our website:
- Meta Pixel (Facebook/Instagram): Tracks page views and purchase events to measure ad performance and enable retargeting. See Meta’s privacy policy at facebook.com/privacy/policy.
- Pinterest Tag: Tracks conversions from Pinterest ads. See Pinterest’s privacy policy at policy.pinterest.com.
- Google Analytics: Collects anonymized browsing data to help us understand how visitors use our site.
- Brevo: Processes email addresses for marketing communications on our behalf.
Data Security:
We use reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights:
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails at any time by clicking “unsubscribe.”
- To opt out of SMS messages, reply STOP to any text or email us directly.
Request details on how your information is collected and used.
To exercise these rights, please contact us.
Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
Contact Us:
If you have questions about this Privacy Policy or how your data is handled, please contact us
